Frequently Asked Questions

We've gathered a list of our most frequently asked questions.

If you didn't find your question or the answer on this page, then please get in touch. We're happy to answer any questions you may have about your experience with us or your stay in the UK.

Booking & Planning

How do I book a tour?

Do you offer private tours?

Do you offer tours from London?

Do you offer discounts?

On the Day

Where do tours start and finish?

What time should I arrive at the meeting point?

How long do tours last?

Is lunch included?

Will I have free time during the tour?

What happens if it rains?

Sustainability & Accessibility

How much walking is involved?

Are tours suitable for all fitness levels?

Can you accommodate mobility or medical needs?

Are tours suitable for children?

Is good English required to enjoy the tour?

Policies & Practicalities

What is your cancellation policy?

Do I need travel insurance?

Should I tip my guide?

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