Frequently Asked Questions

This depends on the tour. Walking tours involve more time on foot, while driving tours include shorter walks spread throughout the day. Distances are generally gentle and taken at an unhurried pace. If you’d prefer a more gentle experience, you’re very welcome to note this in the booking form so your guide can plan the most suitable route and be best prepared on the day.

Yes, for most people. We keep a relaxed pace and take regular breaks. Some locations involve uneven surfaces, steps, or gentle hills, particularly in historic areas. If you’d like a more detailed description for a specific tour, please contact us and we’ll be happy to help.

Often, yes. We regularly host guests with a wide range of needs and are happy to discuss what’s possible in advance. When booking directly through our website, you’ll find a dedicated field in the booking form to share this information. If you’re booking through another channel, please contact us with the name on your booking and tour date so we can inform your guide and do our best to assist you.

Many of our tours can work really well for families, especially when children are curious, engaged, and enjoy discovering new places. Suitability depends on a child’s age, interests, and attention span, so if you’re unsure whether a particular tour is right for your family, we’re always happy to advise.

Our tours are conducted in English, and many guests with varying levels of English enjoy the experience. Our guides are clear, engaging, and happy to adjust their pace where possible. For walking tours, we can also offer the experience in French or German. This option can be selected once you’ve chosen your date.